Beware WowAfrican customer service * * 1 comment
As is usually the case when evaluating and purchasing diamonds, I was talking to Brilliance after a good friend told me about his experience of purchasing an engagement ring diamonds are hard to buy - you may feel overwhelmed by the process and lost in all the details to be considered.
From the moment I spoke with Jonathon I knew I was in good hands Its reactivity was immediate Our conversations began an educational level, helping to make sure I understood what the options were, what should be taken into consideration and allowing me to identify what would work best for quality and budget, he then took the information we exchange during a few phone calls and presented a number of stones he review immediately felt comfortable that he has not come to the table with only one stone with a mindset you have to buy it rather, it was another consultative discussion that allowed me to choose the right stone and setting for my fiance she was delighted.
Fast forward to marriage and I'm back for commitment bands As I didn it is possible, the service was better I Brilliance recommended to two friends who have subsequently purchased diamonds and we all very pleased with the results do yourself a favor and stop walking in jewelry shops with vendors uneducated and pushy Reach out to Brilliance and smile when everyone you compliments on how you pick a stone for your lady.
I added that AT TOP FOR THOSE WHO READ THE REVIEW WHICH ALL IF YOU HAVE RESERVED CONCERN REGARDING THE USE OFF, THEY ARE FANTASTIC.
I can not say how happy I am with my shopping experience.
Their selection was also much better than their main competitors BE JA or the price was better than i checked their competitors.
While I have not had a chance to experience their customer service competitors let me say the customer service is amazing and lets be honest when you spend thousands of dollars on a ring you can not see on the Internet, you want to ensure that everything is what you expect.
Their site has a chat option I sincerely suggest you try it I'm paired with Erin Winchell who is one of their expert Erin and I exchanged several 15 or so emails and a few calls to make sure everything was perfect I had a complicated image burning that came out perfect by the way she was always happy to give me advice and options options give his honest opinion which ended up being better than me.
I have an email telling me a ring would arrive the next day it was a week before the scheduled time and sure enough Fedex arrived the next day with the ring, it was quite.
I know it sounds cliché, but I honestly felt like Erin had my interests at heart, she directed me to the diamonds she thought was best in my price range and then explained the merits of each, she gave me his honest opinion on the parameters i planned.
Above all the ring was really amazing actually my fiance loves everyone who sees it, loves don t bother with someone else is really the best you im price of service is a way of asking Erin to help you, if you do you will not be disappointed.
Thank you for your comments Luc We are proud to make each ring here in our workshop and return each ring with a lifetime warranty While making each inner ring ensures the highest quality control, the completion time of some rings may take a little longer especially custom rings such as the setting you have purchased.
Finally regarding your diamond, our staff is working hard to get all the diamonds controlled by our customers Because we diamonds source the best prices and the most aggressive diamond cutters in the world, diamonds can sell quickly even simultaneously.
Only the final exam will count in TrustScore of the company.
It can be a challenge to buy loose diamonds online, but Erin made the process very simple and put me at ease, I am delighted with my beautiful diamond.
Notice Customer Service Reviews, customer service, making each ring.